What are the functions our software covers, and the jargon?
What terminology do we use?
Investigate some of the expressions we use regularly by hovering over the acronyms below to expose the definition.
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Business Intelligence
Real-time information delivered in dashboards, reports or email alerts give you an accurate view of your business and help you make timely and well-informed decisions.
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Construction Industry Scheme
UK legislation for suppliers who fall within the UK government definition of sub-contractors, CIS functionality includes certificate verification, monthly returns and PAYE management with easy integration to the Government Gateway.
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Cloud Computing
Cloud software reduces your IT costs. You login to your software on the internet and the software vendor is responsible for maintainance and upgrades behind the scenes. You always have the latest version with no upgrade hassle, so you can focus on running your business knowing that minimum uptime of 99.5% is guaranteed!
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Customer Relationship Management
CRM records the history of your business relationship with your customers and prospects, so you gain 360◦ view of every customer and every interaction including emails, meetings, phone calls and documents. We offer two best-of-breed CRM products each appropriate to different situations, NetSuite CRM+ and SalesNet.
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Customer Support & Service
Your customer can login to their portal in your system where they see their account, make payments and raise or track issues. Your staff are immediately notified of a new issue and it is escalated appropriately according to your designated processes. The result is fast issue resolution, easy reporting on problem products or services, happy staff and best of all happy customers.
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Enterprise Resource Planning
is the core functionality of your business including Finance, Inventory, HR, Ecommerce and more.. We get great satisfaction when we implement a streamlined, unified system and see immediate benefits to our customer's business in increased productivity, reduced overhead and higher margins.
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GREEN
Our software solutions are GREEN. Research published in 2009 shows that NetSuite saves the equivalent of 423,000 metric tons of carbon dioxide each year and saves customers more than £45,000 in energy bills (average £7,000 per customer)
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Human Capital Management
With Human Capital Management built into your core business system, staff utilisation is efficient and easy to manage. Research shows that firms using our solution average 22% higher project margins and 26% higher revenue per employee.
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Hosted
Hosted means your software is accessed using the internet. It may be hosted within your building or somewhere else on the planet. Our solutions are hosted in nuclear bunkers with the highest degree of security and reliablity available. And uptime of 99.5% is guaranteed or your money-back!
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Key Performance Indicator
With dashboards designed for each staff member, key metrics are always visible. Whether it is financial staff controlling cashflow, sales staff tracking leads or warehouse staff managing inventory, a key data change may show a flag, change the data colour or send an email alert to key staff. Managing your business efficiently has never been easier.
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Laugh Out Loud
LOL brings pleasure and makes for a happy workplace
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Marketing Automation
When Lead-management, Campaign-management, Email-marketing, keyword & SEO marketing and web to lead forms are part of the same single system that manages customer records, finance and inventory, you can report meaningful metrics, including the full Return On Investment on each campaign. You quickly know what works and where to focus your marketing budget.
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Manufacturing Resource Planning
Our hosted manufacturing system has deep functionality to control all the key processes of a manufacturing business. It brings significant savings over software run on your own servers and boosts productivity.
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Professional Services Automation
Managing every process in a single application from planning and resource allocation to client billing and revenue recognition ensures real-time, accurate information. This tool will boost utilisation, reduce overhead and increase margin, with an average increase of more than 20%.
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Quick Response Code
a two dimensional bar code that can be read by scanners and smartphones with cameras. The code is immediately decoded to give information such as address, business card, URLs.
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Rest In Peace
is our wish for outdated, on-premise, inefficient systems that suck time and profit from the organisation and demoralise the staff who use them.
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Software As A Service
provides Software applications rented as an operating expense instead of purchased as a capital expense. The software is managed, upgraded and maintained by the vendor, significantly reducing traditional IT overhead.
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Sales Force Automation
manages lead generation, performance tracking, incentive compensation, contact scheduling and managing sales teams. It boosts your sales efficiency and gives you full visibility of activity and returns.
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Service Resource Planning
a feature-rich, fully-integrated system that streamlines the complete services lifecycle from marketing to project management, service delivery, billing, revenue management and driving repeat business from existing clients. Customers love this product which transforms the way a service-based company operates.
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Time and Attendance
From rostering staff, taking account of minimum wage and working time directives to staff site attendance recorded with bio-recognition, our solution makes management easy and payroll runs accurately at a button-click.
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Vendor Managed Inventory
optimises the supply chain by giving suppliers access to customer stock levels so the supplier takes responsibility for managing stock and maintaining stock levels for the customer. We integrate your system to enable you to supply customers to be supplied by vendors with ease and efficiency.
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Voice Over Internet Protocol
a telephony module that gives you 'Click-to-dial' and 'See-who-is-calling' within your hosted software, whether you are working from your office, from home, or on the road using a smart-phone, communications couldn't be simpler with information quickly captured into your customer record.
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Very Soft Chuckle
the sign of a job well done - our Cloud Tamer Developers, Consultants and Customers chuckle with delight and satisfaction.
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WORKFLOW
enforces a sequence of tasks, screens or field entry to ensure that staff do not miss an important process or fail to capture key information. Making it easy to maintain a high standard of quality.